Your members are the reason you do what you do, right? PT Mate makes it easy for you to manage your members in one spot, allowing you to see upcoming and past classes & sessions, training results and progress, their health and nutrition as well as payment details and upcoming debits at a glance.

Your members stay connected via the Member App/Portal allowing them to book into classes, receive training plans, update their details and communicate with you directly.

Your members are the reason you do what you do, right?

Monitor your members' progress every step of the way

Keep track of your members' personal bests and training progres

Keep track of your members' personal bests and training progress, compare your members' health logs and view their progress photos side by side to monitor their training success.

Our comprehensive insights and reports allow you to analyse everything regarding your members' health and training in-depth.

Group your members with family accounts

Family accounts help you organise your member list. All billing, memberships and finances for the family are managed by the main account, while each member has their own login credentials. Parents are able to manage their childrens' bookings from their end.

Group your members with family accounts

Setting up is simple and easy

1
Import your member list

Import your cmember list

You can upload your entire member list in a CSV file, or add your members one by one.

2
Members are invited

Members are invited

All your members automatically receive an email to download the Member App or create a free account on the Member Web Portal.

3
Your members connect

Your members connect

Your members create a free account on the Member App/Portal and automatically fill out your Pre Exercise Questionnaire and connect with you.

4
Members finish setup

Members finish setup

Your members finish their setup by adding their payment details and start booking into sessions on their app.

Features to manage your members

Member details

Member details

All of your member contact details, payment details and personal information in one secure place.

Past & upcoming sessions

Past & upcoming classes & sessions

See all upcoming sessions for both 1:1 sessions & classes that your members book in to, as well as past sessions attended and all logged training results.

Billing information

Billing information

Access your members' active memberships, upcoming payments and unpaid session information in the Billing tab.

Your member's health

Your member's health

Get an overview of your member's health vitals, like rest heart rate, body weight and other health information to progress towards their goals.

Training progress

Training progress

Analyse your member's training evolution, track 1RMs and fitness improvements over time.

Take notes

Take notes

Add custom notes to your member's profile from the details tab to save you losing track of important information.

Active/inactive members

Active/inactive members

Take full control of your member lists, set members to inactive while they're away from training, e.g on holidays, and easily re-activate when they're ready to jump back in.

Send plans & programs

Send plans & programs

Send individual training programs or entire training plans directly to your members, and follow their progress as they train and log their results.

Track adherence

Track adherence

Effortlessly monitor your community's progress in training, health, and nutrition with real-time tracking. This seamless oversight equips you to provide personalized guidance, ensuring their success.

Nutrition

Nutrition

Offer custom meal plans through our nutrition integration powered by our partner Dietary Solutions, allowing you to earn more without first obtaining nutritional qualifications and saving you hours of plan writing that you'd otherwise need to set time for.

Connect with your members

Connect with your members

Connect with your members even easier through direct messaging & group chat capabilities, a community page and session commenting all without you needing to leave your business platform or them, their Members App.

Forms & documents

Forms & documents

Create business forms for your members to fill out from their Member App/Portal without needing to print anything again, or offer hard copy documents that you can upload and save to their member profiles.

Family accounts

Family accounts

Family accounts are billed via the main profile and allow you to create restricted child profiles that the parents can manage to book into sessions.

Members can book classes via Member App or Web Portal

Members can book classes via Member App or Web Portal

Features include setting up automatic recurring bookings and sending push notifications for updates on sessions.

New members using your QR code

New members using your QR code

Your members can register and enter their details using a QR code that leads them to your sign up page. They can either create a PT Mate Member account or choose not to in the process.

Personal habit tracker

Personal habit tracker

Personalize and track habit plans to boost commitment, helping your members excel in health and fitness.

Pre exercise questionnaire

Pre exercise questionnaire

Create a pre exercise questionnaire that will automatically be available to new members as they connect with your business, saving you manually sending out new forms each time new members connect and start training with you.

Member groups

Member groups

Create different groups to organise your members, e.g. by membership tier or location. Members can be in multiple groups.

Your data is safe with us

Your data is safe with us

At PT Mate, we are dedicated to upholding your freedom and ownership over your data. We firmly believe that you should be the sole custodian of your information, a principle essential to preserving your autonomy. Your business and members' data are exclusively yours. Our commitment is ironclad: we will never sell your data to third parties nor permit others to exploit it for their own purposes. This promise to our customers is unwavering and will always remain in place.

Hi, I'm Melony, one of the co-founders of PT Mate

Melony from PT Mate

Do you have any questions or need help to get set up?
Let us know when works best for you and one of our customer service team can give you a free call to answer your questions.

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*You get 14 days free access to our BUSINESS plan. After that you'll continue on our free plan unless you subscribe to any of our paid plans.