Member details
All of your member contact details, payment details and personal information in one secure place.
Your members are the reason you do what you do, right? PT Mate makes it easy for you to manage your members in one spot, allowing you to see upcoming and past classes & sessions, training results and progress, their health and nutrition as well as payment details and upcoming debits at a glance.
Your members stay connected via the Member App/Portal allowing them to book into classes, receive training plans, update their details and communicate with you directly.
Keep track of your members' personal bests and training progress, compare your members' health logs and view their progress photos side by side to monitor their training success.
Our comprehensive insights and reports allow you to analyse everything regarding your members' health and training in-depth.
Family accounts help you organise your member list. All billing, memberships and finances for the family are managed by the main account, while each member has their own login credentials. Parents are able to manage their childrens' bookings from their end.
You can upload your entire member list in a CSV file, or add your members one by one.
All your members automatically receive an email to download the Member App or create a free account on the Member Web Portal.
Your members create a free account on the Member App/Portal and automatically fill out your Pre Exercise Questionnaire and connect with you.
Your members finish their setup by adding their payment details and start booking into sessions on their app.
All of your member contact details, payment details and personal information in one secure place.
See all upcoming sessions for both 1:1 sessions & classes that your members book in to, as well as past sessions attended and all logged training results.
Access your members' active memberships, upcoming payments and unpaid session information in the Billing tab.
Get an overview of your member's health vitals, like rest heart rate, body weight and other health information to progress towards their goals.
Analyse your member's training evolution, track 1RMs and fitness improvements over time.
Add custom notes to your member's profile from the details tab to save you losing track of important information.
Take full control of your member lists, set members to inactive while they're away from training, e.g on holidays, and easily re-activate when they're ready to jump back in.
Send individual training programs or entire training plans directly to your members, and follow their progress as they train and log their results.
Effortlessly monitor your community's progress in training, health, and nutrition with real-time tracking. This seamless oversight equips you to provide personalized guidance, ensuring their success.
Offer custom meal plans through our nutrition integration powered by our partner Dietary Solutions, allowing you to earn more without first obtaining nutritional qualifications and saving you hours of plan writing that you'd otherwise need to set time for.
Connect with your members even easier through direct messaging & group chat capabilities, a community page and session commenting all without you needing to leave your business platform or them, their Members App.
Create business forms for your members to fill out from their Member App/Portal without needing to print anything again, or offer hard copy documents that you can upload and save to their member profiles.
Family accounts are billed via the main profile and allow you to create restricted child profiles that the parents can manage to book into sessions.
Features include setting up automatic recurring bookings and sending push notifications for updates on sessions.
Your members can register and enter their details using a QR code that leads them to your sign up page. They can either create a PT Mate Member account or choose not to in the process.
Personalize and track habit plans to boost commitment, helping your members excel in health and fitness.
Create a pre exercise questionnaire that will automatically be available to new members as they connect with your business, saving you manually sending out new forms each time new members connect and start training with you.
Create different groups to organise your members, e.g. by membership tier or location. Members can be in multiple groups.
At PT Mate, we are dedicated to upholding your freedom and ownership over your data. We firmly believe that you should be the sole custodian of your information, a principle essential to preserving your autonomy. Your business and members' data are exclusively yours. Our commitment is ironclad: we will never sell your data to third parties nor permit others to exploit it for their own purposes. This promise to our customers is unwavering and will always remain in place.
Do you have any questions or need help to get set up?
Let us know when works best for you and one of our customer service team can give you a free call to answer your questions.
Cancel anytime. No credit card required.
*You get 14 days free access to our BUSINESS plan. After that you'll continue on our free plan unless you subscribe to any of our paid plans.